South African Revenue Services Customs

By | January 13, 2022
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Welcome to Customs & Excise!



SARS’s Customs division plays an integral role in facilitating the movement of goods and people entering or exiting the borders of the Republic.

The Excise division facilitates the levying of duties on certain locally manufactured goods as well as on their imported equivalents.

During the lockdown period, for any escalations pertaining to a specific Customs branch or to make a branch appointment, see the Customs Branch contact details. If you need to escalate beyond branch offices, please email [email protected].  



Updates on Customs branch, ports, borders etc. closures:

  • UPDATED 6 January 2022 – The N4 road to Skilpadshek was cleared and is open again.
  • UPDATED 30 December 2021 – Kopfontein closed at 19:00 on 29 December 2021 and reopened this morning.
  • 26 December 2021 – Groblersbridge closed from 14:00 until 16:00.
  • UPDATED 25 December 2021 – Groblersbridge closed yesterday at 20:00 (24 December 2021) and will now only reopen this morning at 11:00.
  • UPDATED 23 December 2021 – Kopfontein closed at 12:15 and will reopen today at 21:00.
  • 23 December 2021 – Mahamba closed at 9:30 and reopening today at 15:00.
  • 21 December 2021 – Oshoek is closing at 16:30 until 20:30.
  • 21 December 2021 – Groblersbridge is closed from 13:00 until 15:00.
  • UPDATED 21 December 2021 – Ramathlabama closed at 8:30 and will reopen at 14:00.
  • 19 December 2021 – Kopfontein closed at 17:00 and reopens at 20:00.
  • 19 December 2021 – Oshoek closed at 16:30 and reopens at 20:30.
  • 19 December 2021 – Nakop is closed from 11:30 to 16:00 today.
  • UPDATED 19 December 2021 – Skilpadshek closed late night 18 December and will reopen on 19 December at 10:00.
  • 17 December 2021 – Mahamba is closed until further notice.
  • 17 December 2021 – Extension of operational hours at selected ports of entry for the 2021/22 festive period: Lebombo, Oshoek, Kosibay, Caledonspoort and Van Rooysensgate. 
  • UPDATED 15 December 2021 – Kopfontein has reopened after it closed at 8:30.
  • UPDATED 15 December 2021 – Ramathlabama has reopened after it closed yesterday at 21:00. 
  • 14 December 2021 – Oshoek is closed from 17:30 to 21:30.
  • UPDATED 14 December 2021 – Kopfontein will reopen today at 18:00 after it closed at 11:00 earlier.
  • UPDATED 14 December 2021 – Kopfontein reopened at 6:00 after closing yesterday at 20:00.
  • 13 December 2021 – Oshoek will be closed today from 14:30 until 18:30.
  • UPDATED 13 December 2021 – Kopfontein reopened at 6:00 after it closed yesterday at 19:00.
  • 12 December 2021 – Oshoek will be closed today from 10:00 until 14:00 . 
  • UPDATED 12 December 2021 – Maseru Bridge is closed and will reopen at 14:00 today.
  • 11 December 2021 – Kopfontein will reopen at 9:00.
  • UPDATED 11 December 2021 – Beitbridge commercial building reopened after it closed on 10 December 2021. Gate management and traveller sections were not affected and continuing as normal. 
  • UPDATED 10 December 2021 – Ramatlhabama closed on 9 December at 16:00 and has reopened today.
  • 9 December 2021 –  Mahamba closed at 19:00 and will reopen on 10 December 2021 at 7:00.
  • 9 December 2021 – Ramatlhabama closed from 16:00 until further notice.
  • 9 December 2021 – Oshoek will close at 10:00 and reopen at 14:00 today.
  • UPDATED 8 December 2021 – Durban Customs House has reopened.
  • 8 December 2021 – The VAT Export Incentive Scheme (VEIS) Pretoria office will be closed until 20 December 2021. Apologies for the inconvenience caused.
  • UPDATED 7 December 2021 – Kopfontein closed at 13:30 and will reopen tomorrow, 8 December, at 6:00.
  • UPDATED 7 December 2021 – Skilpadshek will reopen at 15:00.
  • UPDATED 6 December 2021 – Ramatlhabama port closed on 5 December and will reopen today, 6 December, at 14:00. 
  • 5 December 2021 – Oshoek closed at 17:30 and will reopen at 21:30.
  • UPDATED 5 December 2021 – Kopfontein closed on 4 December at 18:00 and reopened this morning, 5 December at 6:00.
  • UPDATED 2 December 2021 – Ficksburg Bridge’s cargo section reopened and the port is fully operational again.
  • UPDATED 2 December 2021 – Kopfontein is closed and will reopen at 17:00 today.
  • 1 December 2021 – Ficksburg Bridge’s cargo processing operations has closed until further notice. The travelleling section remains open.
  • 1 December 2021 – Oshoek will be closed from 10:00 until 14:00 today.