Department Of Environmental Affairs Hotline

The Department of Environmental Affairs strives to provide citizens of our country with the best possible service and in doing so,

We pledge ourselves to protect your right:
- To be treated with dignity, respect and courtesy at all times
- To have access to our services within reasonable time
- Not to be discriminated against on any grounds
- To receive information requested, if possible
- To be advised on how, and to whom complaints should be addressed
- To be informed annually on how the Department is performing
Our work is to:
- Create conditions for sustainable growth and development
- Promote the sustainable development and conservation of our natural resources
- Protecting and improving the quality and safety of the environment
- Provide robust environmental management authorizations
- Regulatory systems and services for marine, coastal and terrestrial resources
- Prevent and reduce pollution and waste
- Improve air and atmospheric quality
- Support of the Expanded Public Works Programme through the Social Responsibility Programme
Services available
- Share call to assist the public with Environment queries Call: 086 111 2468
- Hotline for Tip-offs Anonymous on Workplace dishonesty and violation of these commitments call: 0800 701 701
- Hotline for Tip-offs on Contraventions of Environmental Legislation Call: 0800 205 005
Should you wish to lodge a complaint

Complaints can be in writing, telephonic or via e-mail. We will promptly address all complaints within a reasonable timeframe.

Contact Details:

Centre number: 086 111 2468

Fax: +27 12 359 3609