Department Of Economic Development (Ded) New E-Service
Department Of Economic Development (Ded) New E-Service, The concept of e-service (short for electronic service) represents one prominent application of utilizing the use of information and communication technologies (ICTs) in different areas. However, providing an exact definition of e-service is hard to come by as researchers have been using different definitions to describe e-service. Despite these different definitions, it can be argued that they all agree about the role of technology in facilitating the delivery of services which make them more of electronic services.
The Department of Economic Development (DED) was initiated with a mission to contribute to economic planning and business sector regulation by recommending policies and preparing development programmes and projects by developing the best resources possible.
The three goals of the Department of Economic Department are:
1. Contributing to achieve Dubai Government’s vision and developing the different economic sectors.
2. Prepare a competitive investment environment to attract local and foreign investment and organizing the business sector according to best practices.
3. Provide the best human, financial and technical resource and supportive environment for creativity and excellence.
Law No. 13 of 2011 states that the Department of Economic Development will be the body responsible for the regulation of economic activity for all businesses outside the freezones. DED’s responsibilities include licensing, classification of economic activity permitted within Dubai, issuing trade permits for marketing activities and setting business work hours. The law also establishes a one-window system with a single portal managed by DED for issuing licenses to businesses and dealing with investors.
The DED portal is a continuation of the department’s endeavors to provide the best possible service and customer satisfaction at all times. For those interested in obtaining further details about Dubai economy, the portal has provided latest data for socio-economic indicators. Its eServices including checking the status of your transactions, cost estimates for trade licenses, cost of renewal of trade license and general enquiries.
Contact Information:
Smart Lounge – Business Village
Deira – Near Clock Tower
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Tel+971 4 4455555
Fax+971 4 4455554
[email protected]
Dubai Business Club
Business Village – Block B – 3rd Floor
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Tel+971 4 2020556
Fax+971 4 4455554
Customers’ Grievance Committee
Deira – Near Clock Tower
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Tel+971 4 4455555
Fax+971 4 4455554
[email protected]
Consumer Protection division
Call ´Ahlan Dubai´ +971 600 545555
Email [email protected]
For more information, please visit Department of Economic Development Website